Oak's Auto/Truck Service LLC

Michael Bellini 3 months ago

Here’s a comment on Facebook made by Mark Mort of Oaks towing in response to black people dancing on Juneteenth: “You can take the _ _ _ _ _ _ out of the jungle, but you can't take the jungle out of the _ _ _ _ _ _” Fill in the blanks.

Test 4 months ago

BAD CUSTOMER SEVICE ; WORST CUSTOMER DEALING - I JUST TELLING CONCERN AND LADY ASKED FOR FIRSTLY CC AUTH AND NOW I TOLD HER SEND ME ALL YOUR PRICING DETAILS ALONG WITH FORM AND SHE LITERALY HANG UP PHONE . WORST EVER EXPERIENCE .

Marcus Thompson 7 months ago

Overall, the pricing is fine, and they actually did what they was called for. They could put the tandem pins right. Unfortunately, they could not continue the service when another problem rose up with the trailer.

Mohamed Salah Edited a year ago

Awful people, awful company to deal with. Their business is all about taking advantage of trucker's despair who want to get back on the road. The lady at the dispatch is rude , disrespectful and also misleading when she gives informations about what they can do . They don't give any estimate upfront.Before doing anything,the dispatch lady makes me sign a form with payment information (credit card) through email.The old bald guy who showed up to me came with small diagnostic device he plugged on the obd port, wasn't able to tell me what the issue was with the DEF system. after 10 to 20 minutes he told me that he can't do anything to fix the problem . When I asked why he came here,he said "just to check the problem, the repair must be done at the shop".He wasn't even sure about the problem that's causing the 5 mile per hour derate .. They charged me $341.94 for just 10 to 20 minutes of fake diagnostic. There's no diesel laptop with software involved that most of the truck mechanics are using to diagnose the problem. This is absolute scams. I had to tow my truck to the nearest dealership for diagnostic and repair. Please make yourself a favor and avoid these craps . This company bus

Tiger Logistics 5 years ago

One of our drivers run over a curb really fast and bend trailer wheel. I called over at Oaks for road service and spoke to a lady, she asked me what kind of wheel it is which I wasn't sure. Meanwhile my driver send me pictures of what happened and I said oh, F%&$ we need more stuff, he broke the wheel hub. We hang up, I found what wheel it is and I called again, we asked for a wheel, hub, oil and a tire if we need one. She asked for tire size.... technician shows up and start installing tire without saying a word. After and argue over the phone about the tire they told me they have recording on our phone call, ok lets hear it. Try to turn that on us without playing recordings! We asked for them to take the tire and install ours if its OK. Lady told us if we don't pay they will call a tow truck! EXTORTION! SCAMMERS! Don't use them! We are so close to cancel payment on those people! UPDATE : not even 24 hours after repairs hub cap leaked all the oil! AVOID of all cost!